Support & Maintenance

Laptop showing website maintenance service

What you should expect from a website maintenance service

Back in 2006, when we built the first website for our first paying customer, website maintenance was not really a thing. You built a website for a customer. You put...
website down

What happens if your website breaks? (And who has to fix it?)

With the ever-changing face of technology, you can't expect to have a website made, never look at it again, and expect it to work flawlessly for an indefinite period of...
update your website

How often should you update your website?

Not surprisingly, I have a lot of opinions on this. I have a lot of opinions on many websites in general. So let me start with this - you should...
WordPress back up

Hard and fast rules for backing up your WordPress website

Are you backing up your website? I hope your answer is not no! Don't assume that someone else is doing it. I have heard all kinds of excuses about backups,...
Expired SSL

A WordPress Support Plan can save your site

We offer a few different WordPress Support Plans, and many of our clients sign up for these to keep their site up and running smoothly. Having a plan ensures your...
WordPress back up

You should be backing up your site. A lot.

Are you backing up your site? If your answer is "I don't know" or "I think so" then you need to keep reading. You should be backing up your own...
Save money and hassles by hiring a pro

Hiring a pro can save you money and headaches

I had a client contact me the other day. I had helped her set up her website a year ago, but she took on maintaining it herself and had done...
supportstreetsign

Do what you do best. Let us do the rest.

One question I get asked a lot by prospective clients is this: "What happens after the website is finished if I need something updated?" It's a good question. And I...
desperate-freelancer

It’s okay if you don’t know it all the first day

If you are a perfectionist like I am, you probably get frustrated when you can't get things figured out right away. One of the reasons we chose WordPress as our...
Who should update my site?

Who should update my site?

A lot of clients struggle with the deciding whether they should try to update their site on their own, or if they should hire someone to maintain it for them....